131 lines
3.7 KiB
Markdown
131 lines
3.7 KiB
Markdown
# 🤖 Commands
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## Table of contents
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* [Inside a Modmail thread](#inside-a-modmail-thread)
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* [Anywhere on the inbox server](#anywhere-on-the-inbox-server)
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* [Snippets (canned messages)](#snippets-canned-messages)
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## Inside a Modmail thread
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These commands can only be used inside a Modmail thread's channel on the inbox server.
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### `!reply <text>` / `!r <text>`
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Send a reply to the user.
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**Example:** `!r How can I help you?`
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To reply automatically without using `!reply`, [turn on `alwaysReply` in bot settings](configuration.md).
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### `!anonreply <text>` / `!ar <text>`
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Send an anonymous reply to the user. Anonymous replies only show the moderator's role in the reply.
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**Example:** `!ar Please only use Modmail for serious messages`
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### `!close`
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Close the Modmail thread.
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### `!close <time>`
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Close the Modmail thread after a timer. Sending a message to the user or receiving a message from the user will cancel scheduled closing.
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**Example:** `!close 15m`
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### `!close cancel`
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Cancel a timed close.
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### `!logs`
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List previous Modmail logs with the user.
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### `!block`
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Block the user from using Modmail.
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### `!block <time>`
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Block the user from using Modmail for a specified time.
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**Example:** `!block 7d`
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### `!unblock`
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Unblock the user, allowing them to use Modmail again.
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### `!move <category>`
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Move the Modmail thread to a different category.
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Requires `allowMove` to be enabled in the bot's settings.
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### `!suspend`
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Suspend the thread.
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The thread will act as closed and will not receive any messages until unsuspended via `!unsuspend`.
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### `!unsuspend`
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Unsuspend the thread. See `!suspend` above.
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### `!alert`
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Pings you when the thread gets a new reply.
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### `!alert cancel`
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Cancel the ping set by `!alert`.
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### `!edit <number> <new text>`
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Edit your own previous reply sent with `!reply`.
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`<number>` is the message number shown in front of staff replies in the thread channel.
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### `!delete <number>`
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Delete your own previous reply sent with `!reply`.
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`<number>` is the message number shown in front of staff replies in the thread channel.
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### `!loglink`
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Get a link to the open Modmail thread's log.
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### `!loglink -s`
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Get a link to the open Modmail thread's log, only showing messages to/from the user (ignores mod chatter within the thread).
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### `!loglink -v`
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Get a link to the open Modmail thread's log, showing extra details about channel and message IDs between the bot and the user.
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This is mainly useful when reporting messages to Discord's Trust & Safety team.
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### `!id`
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Prints the user's ID.
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### `!dm_channel_id`
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Prints the ID of the current DM channel with the user
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### `!message <number>`
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Shows the DM channel ID, DM message ID, and message link of the specified user reply.
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`<number>` is the message number shown in front of staff replies in the thread channel.
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## Anywhere on the inbox server
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These commands can be used anywhere on the inbox server, even outside Modmail threads.
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### `!newthread <userID>`
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Open a Modmail thread with a user.
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**Example:** `!newthread 106391128718245888`
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### `!logs <userID>`
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List previous Modmail logs with the specified user.
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**Example:** `!logs 106391128718245888`
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### `!block <userID>`
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Block the specified user from Modmail.
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**Example:** `!block 106391128718245888`
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### `!block <userID> <time>`
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Block the specified user from Modmail for a specified time.
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**Example:** `!block 106391128718245888 7d`
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### `!unblock <userID>`
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Unblock the specified user, allowing them to use Modmail again.
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**Example:** `!unblock 106391128718245888`
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### `!is_blocked <userID>`
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Check if the specified user is blocked.
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**Example:** `!is_blocked 106391128718245888`
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### `!version`
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Show the Modmail bot's version.
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## Snippets (canned messages)
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See the [📋 Snippets](snippets.md) page for more information!
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