22 lines
1.2 KiB
Markdown
22 lines
1.2 KiB
Markdown
# 🙋 Frequently Asked Questions
|
|
|
|
## What are these numbers in front of staff replies in modmail threads?
|
|
Each staff reply gets an internal number. This number can be used with
|
|
`!edit`, `!delete`, `!message` and potentially other commands in the future.
|
|
|
|
## In a [single-server setup](setup.md#single-server-setup), how do I hide modmails from regular users?
|
|
1. Create a private category for modmail threads that only your server staff and the bot can see and set the option
|
|
`categoryAutomation.newThread = 1234` (replace `1234` with the ID of the category)
|
|
2. Set the `inboxServerPermission` option to limit who can use bot commands.
|
|
[Click here for more information.](configuration.md#inboxserverpermission)
|
|
|
|
## My logs aren't loading!
|
|
Since logs are stored and sent directly from the machine running the bot, you'll need to make sure
|
|
that the machine doesn't have a firewall blocking the bot and has the appropriate port forwardings set up.
|
|
[You can find more information and instructions for port forwarding here.](https://portforward.com/)
|
|
By default, the bot uses the port **8890**.
|
|
|
|
|
|
## I want to categorize my modmail threads in multiple categories
|
|
Set `allowMove = on` to allow your staff to move threads to other categories with `!move`
|