const Eris = require('eris'); const moment = require('moment'); const transliterate = require('transliteration'); const config = require('./config'); const bot = require('./bot'); const Queue = require('./queue'); const utils = require('./utils'); const threadUtils = require('./threadUtils'); const blocked = require('./data/blocked'); const threads = require('./data/threads'); const snippets = require('./plugins/snippets'); const webserver = require('./plugins/webserver'); const greeting = require('./plugins/greeting'); const attachments = require("./data/attachments"); const {ACCIDENTAL_THREAD_MESSAGES} = require('./data/constants'); const messageQueue = new Queue(); const addInboxServerCommand = (...args) => threadUtils.addInboxServerCommand(bot, ...args); // Once the bot has connected, set the status/"playing" message bot.on('ready', () => { bot.editStatus(null, {name: config.status}); }); /** * When a moderator posts in a modmail thread... * 1) If alwaysReply is enabled, reply to the user * 2) If alwaysReply is disabled, save that message as a chat message in the thread */ bot.on('messageCreate', async msg => { if (! utils.messageIsOnInboxServer(msg)) return; if (! utils.isStaff(msg.member)) return; if (msg.author.bot) return; if (msg.content.startsWith(config.prefix) || msg.content.startsWith(config.snippetPrefix)) return; const thread = await threads.findByChannelId(msg.channel.id); if (! thread) return; if (config.alwaysReply) { // AUTO-REPLY: If config.alwaysReply is enabled, send all chat messages in thread channels as replies if (msg.attachments.length) await attachments.saveAttachmentsInMessage(msg); await thread.replyToUser(msg.member, msg.content.trim(), msg.attachments, config.alwaysReplyAnon || false); msg.delete(); } else { // Otherwise just save the messages as "chat" in the logs thread.saveChatMessage(msg); } }); /** * When we get a private message... * 1) Find the open modmail thread for this user, or create a new one * 2) Post the message as a user reply in the thread */ bot.on('messageCreate', async msg => { if (! (msg.channel instanceof Eris.PrivateChannel)) return; if (msg.author.bot) return; if (msg.type !== 0) return; // Ignore pins etc. if (await blocked.isBlocked(msg.author.id)) return; // Private message handling is queued so e.g. multiple message in quick succession don't result in multiple channels being created messageQueue.add(async () => { let thread = await threads.findOpenThreadByUserId(msg.author.id); // New thread if (! thread) { // Ignore messages that shouldn't usually open new threads, such as "ok", "thanks", etc. if (config.ignoreAccidentalThreads && msg.content && ACCIDENTAL_THREAD_MESSAGES.includes(msg.content.trim().toLowerCase())) return; thread = await threads.createNewThreadForUser(msg.author); } await thread.receiveUserReply(msg); }); }); /** * When a message is edited... * 1) If that message was in DMs, and we have a thread open with that user, post the edit as a system message in the thread * 2) If that message was moderator chatter in the thread, update the corresponding chat message in the DB */ bot.on('messageUpdate', async (msg, oldMessage) => { if (! msg || ! msg.author) return; if (msg.author.bot) return; if (await blocked.isBlocked(msg.author.id)) return; // Old message content doesn't persist between bot restarts const oldContent = oldMessage && oldMessage.content || '*Unavailable due to bot restart*'; const newContent = msg.content; // Ignore bogus edit events with no changes if (newContent.trim() === oldContent.trim()) return; // 1) Edit in DMs if (msg.channel instanceof Eris.PrivateChannel) { const thread = await threads.findOpenThreadByUserId(msg.author.id); const editMessage = utils.disableLinkPreviews(`**The user edited their message:**\n\`B:\` ${oldContent}\n\`A:\` ${newContent}`); thread.postSystemMessage(editMessage); } // 2) Edit in the thread else if (utils.messageIsOnInboxServer(msg) && utils.isStaff(msg.member)) { const thread = await threads.findOpenThreadByChannelId(msg.channel.id); if (! thread) return; thread.updateChatMessage(msg); } }); /** * When a staff message is deleted in a modmail thread, delete it from the database as well */ bot.on('messageDelete', async msg => { if (! msg.author) return; if (msg.author.bot) return; if (! utils.messageIsOnInboxServer(msg)) return; if (! utils.isStaff(msg.member)) return; const thread = await threads.findOpenThreadByChannelId(msg.channel.id); if (! thread) return; thread.deleteChatMessage(msg.id); }); /** * When the bot is mentioned on the main server, ping staff in the log channel about it */ bot.on('messageCreate', async msg => { if (! utils.messageIsOnMainServer(msg)) return; if (! msg.mentions.some(user => user.id === bot.user.id)) return; // If the person who mentioned the modmail bot is also on the modmail server, ignore them if (utils.getInboxGuild().members.get(msg.author.id)) return; // If the person who mentioned the bot is blocked, ignore them if (await blocked.isBlocked(msg.author.id)) return; bot.createMessage(utils.getLogChannel(bot).id, { content: `${utils.getInboxMention()}Bot mentioned in ${msg.channel.mention} by **${msg.author.username}#${msg.author.discriminator}**: "${msg.cleanContent}"`, disableEveryone: false, }); }); // Typing proxy: forwarding typing events between the DM and the modmail thread if(config.typingProxy || config.typingProxyReverse) { bot.on("typingStart", async (channel, user) => { // config.typingProxy: forward user typing in a DM to the modmail thread if (config.typingProxy && (channel instanceof Eris.PrivateChannel)) { const thread = await threads.findOpenThreadByUserId(user.id); if (! thread) return; try { await bot.sendChannelTyping(thread.channel_id); } catch (e) {} } // config.typingProxyReverse: forward moderator typing in a thread to the DM else if (config.typingProxyReverse && (channel instanceof Eris.GuildChannel) && ! user.bot) { const thread = await threads.findByChannelId(channel.id); if (! thread) return; const dmChannel = await thread.getDMChannel(); if (! dmChannel) return; try { await bot.sendChannelTyping(dmChannel.id); } catch(e) {} } }); } // Check for threads that are scheduled to be closed and close them async function applyScheduledCloses() { const threadsToBeClosed = await threads.getThreadsThatShouldBeClosed(); for (const thread of threadsToBeClosed) { await thread.close(); const logUrl = await thread.getLogUrl(); utils.postLog(utils.trimAll(` Modmail thread with ${thread.user_name} (${thread.user_id}) was closed as scheduled by ${thread.scheduled_close_name} Logs: ${logUrl} `)); } } async function closeLoop() { try { await applyScheduledCloses(); } catch (e) { console.error(e); } setTimeout(closeLoop, 2000); } closeLoop(); // Auto-close threads if their channel is deleted bot.on('channelDelete', async (channel) => { if (! (channel instanceof Eris.TextChannel)) return; if (channel.guild.id !== utils.getInboxGuild().id) return; const thread = await threads.findOpenThreadByChannelId(channel.id); if (! thread) return; console.log(`[INFO] Auto-closing thread with ${thread.user_name} because the channel was deleted`); await thread.close(true); const logUrl = await thread.getLogUrl(); utils.postLog(utils.trimAll(` Modmail thread with ${thread.user_name} (${thread.user_id}) was closed automatically because the channel was deleted Logs: ${logUrl} `)); }); // Mods can reply to modmail threads using !r or !reply // These messages get relayed back to the DM thread between the bot and the user addInboxServerCommand('reply', async (msg, args, thread) => { if (! thread) return; const text = args.join(' ').trim(); if (msg.attachments.length) await attachments.saveAttachmentsInMessage(msg); await thread.replyToUser(msg.member, text, msg.attachments, false); msg.delete(); }); bot.registerCommandAlias('r', 'reply'); // Anonymous replies only show the role, not the username addInboxServerCommand('anonreply', async (msg, args, thread) => { if (! thread) return; const text = args.join(' ').trim(); if (msg.attachments.length) await attachments.saveAttachmentsInMessage(msg); await thread.replyToUser(msg.member, text, msg.attachments, true); msg.delete(); }); bot.registerCommandAlias('ar', 'anonreply'); // Close a thread. Closing a thread saves a log of the channel's contents and then deletes the channel. addInboxServerCommand('close', async (msg, args, thread) => { if (! thread) return; // Timed close if (args.length) { if (args[0] === 'cancel') { // Cancel timed close if (thread.scheduled_close_at) { await thread.cancelScheduledClose(); thread.postSystemMessage(`Cancelled scheduled closing`); } return; } // Set a timed close const delay = utils.convertDelayStringToMS(args.join(' ')); if (delay === 0) { thread.postNonLogMessage(`Invalid delay specified. Format: "1h30m"`); return; } const closeAt = moment.utc().add(delay, 'ms'); await thread.scheduleClose(closeAt.format('YYYY-MM-DD HH:mm:ss'), msg.author); thread.postSystemMessage(`Thread is scheduled to be closed ${moment.duration(delay).humanize(true)} by ${msg.author.username}. Use \`${config.prefix}close cancel\` to cancel.`); return; } // Regular close await thread.close(); const logUrl = await thread.getLogUrl(); utils.postLog(utils.trimAll(` Modmail thread with ${thread.user_name} (${thread.user_id}) was closed by ${msg.author.username} Logs: ${logUrl} `)); }); addInboxServerCommand('block', (msg, args, thread) => { async function block(userId) { const user = bot.users.get(userId); await blocked.block(userId, (user ? `${user.username}#${user.discriminator}` : ''), msg.author.id); msg.channel.createMessage(`Blocked <@${userId}> (id ${userId}) from modmail`); } if (args.length > 0) { // User mention/id as argument const userId = utils.getUserMention(args.join(' ')); if (! userId) return; block(userId); } else if (thread) { // Calling !block without args in a modmail thread blocks the user of that thread block(thread.user_id); } }); addInboxServerCommand('unblock', (msg, args, thread) => { async function unblock(userId) { await blocked.unblock(userId); msg.channel.createMessage(`Unblocked <@${userId}> (id ${userId}) from modmail`); } if (args.length > 0) { // User mention/id as argument const userId = utils.getUserMention(args.join(' ')); if (! userId) return; unblock(userId); } else if (thread) { // Calling !unblock without args in a modmail thread unblocks the user of that thread unblock(thread.user_id); } }); addInboxServerCommand('logs', (msg, args, thread) => { async function getLogs(userId) { const userThreads = await threads.getClosedThreadsByUserId(userId); // Descending by date userThreads.sort((a, b) => { if (a.created_at > b.created_at) return -1; if (a.created_at < b.created_at) return 1; return 0; }); const threadLines = await Promise.all(userThreads.map(async thread => { const logUrl = await thread.getLogUrl(); const formattedDate = moment.utc(thread.created_at).format('MMM Do [at] HH:mm [UTC]'); return `\`${formattedDate}\`: <${logUrl}>`; })); const message = `**Log files for <@${userId}>:**\n${threadLines.join('\n')}`; // Send the list of logs in chunks of 15 lines per message const lines = message.split('\n'); const chunks = utils.chunk(lines, 15); let root = Promise.resolve(); chunks.forEach(lines => { root = root.then(() => msg.channel.createMessage(lines.join('\n'))); }); } if (args.length > 0) { // User mention/id as argument const userId = utils.getUserMention(args.join(' ')); if (! userId) return; getLogs(userId); } else if (thread) { // Calling !logs without args in a modmail thread returns the logs of the user of that thread getLogs(thread.user_id); } }); addInboxServerCommand('move', async (msg, args, thread) => { if (! config.allowMove) return; if (! thread) return; const searchStr = args[0]; if (! searchStr || searchStr.trim() === '') return; const normalizedSearchStr = transliterate.slugify(searchStr); const categories = msg.channel.guild.channels.filter(c => { // Filter to categories that are not the thread's current parent category return (c instanceof Eris.CategoryChannel) && (c.id !== msg.channel.parentID); }); if (categories.length === 0) return; // See if any category name contains a part of the search string const containsRankings = categories.map(cat => { const normalizedCatName = transliterate.slugify(cat.name); let i; for (i = 1; i < normalizedSearchStr.length; i++) { if (! normalizedCatName.includes(normalizedSearchStr.slice(0, i))) { i--; break; } } return [cat, i]; }); // Sort by best match containsRankings.sort((a, b) => { return a[1] > b[1] ? -1 : 1; }); if (containsRankings[0][1] === 0) { thread.postNonLogMessage('No matching category'); return; } const targetCategory = containsRankings[0][0]; await bot.editChannel(thread.channel_id, { parentID: targetCategory.id }); thread.postSystemMessage(`Thread moved to ${targetCategory.name.toUpperCase()}`); }); addInboxServerCommand('loglink', async (msg, args, thread) => { if (! thread) return; const logUrl = await thread.getLogUrl(); thread.postNonLogMessage(`Log URL: ${logUrl}`); }); addInboxServerCommand('suspend', async (msg, args, thread) => { if (! thread) return; await thread.suspend(); thread.postSystemMessage(`**Thread suspended!** This thread will act as closed until unsuspended with \`!unsuspend\``); }); addInboxServerCommand('unsuspend', async (msg, args) => { const thread = await threads.findSuspendedThreadByChannelId(msg.channel.id); if (! thread) return; const otherOpenThread = await threads.findOpenThreadByUserId(thread.user_id); if (otherOpenThread) { thread.postSystemMessage(`Cannot unsuspend; there is another open thread with this user: <#${otherOpenThread.channel_id}>`); return; } await thread.unsuspend(); thread.postSystemMessage(`**Thread unsuspended!**`); }); module.exports = { async start() { // Load plugins console.log('Loading plugins...'); await snippets(bot); await greeting(bot); await webserver(bot); console.log('Connecting to Discord...'); await bot.connect(); console.log('Done! Now listening to DMs.'); } };