# 🛠️ Setting up the bot **Note:** This bot is run on your own machine or a server. To keep it online, you need to keep the bot process running. ## Terminology * **Main server** (or main guild) is the server where users will be contacting modmail from * **Inbox server** (or inbox guild, or mail guild) is the server where modmail threads will be created. In a "single-server setup" this is the same server as the main server. * A **modmail thread** is a channel on the **inbox server** that contains the current exchange with the **user**. These threads can be closed to archive them. One **user** can only have 1 modmail thread open at once. * A **moderator**, in modmail's context, is a server staff member who responds to and manages modmail threads * A **user**, in modmail's context, is a Discord user who is contacting modmail by DMing the bot ## Prerequisites 1. Create a bot account through the [Discord Developer Portal](https://discordapp.com/developers/) 2. Invite the created bot to your server 3. Install Node.js 10, 11, or 12 - Node.js 13 is currently not supported 4. Download the latest bot version from [the releases page](https://github.com/Dragory/modmailbot/releases) and extract it to a folder 5. In the bot's folder, make a copy of the file `config.example.ini` and rename the copy to `config.ini` ## Single-server setup In this setup, modmail threads are opened on the main server in a special category. This is the recommended setup for small and medium sized servers. 1. Open `config.ini` in a text editor and fill in the required values. `mainGuildId` and `mailGuildId` should both be set to your server's id. 2. On a new line at the end of `config.ini`, add `categoryAutomation.newThread = CATEGORY_ID_HERE` - Replace `CATEGORY_ID_HERE` with the ID of the category where new modmail threads should go 3. Make sure the bot has `Manage Channels`, `Manage Messages`, and `Attach Files` permissions in the category 4. **[🏃 Start the bot!](starting-the-bot.md)** 5. Want to change other bot options? See **[📝 Configuration](configuration.md)** ## Two-server setup In this setup, modmail threads are opened on a separate inbox server. This is the recommended setup for large servers that get a lot of modmails, where a single-server setup could get messy. You might also want this setup for privacy concerns*. 1. Create an inbox server on Discord 2. Invite the bot to the inbox server. 3. Open `config.ini` in a text editor and fill in the values 4. Make sure the bot has the `Manage Channels`, `Manage Messages`, and `Attach Files` permissions on the **inbox** server 5. **[🏃 Start the bot!](starting-the-bot.md)** 5. Want to change other bot options? See **[📝 Configuration](configuration.md)** *\* Since all channel names, even for channels you can't see, are public information through the API, a user with a modified client could see the names of all users contacting modmail through the modmail channel names.*