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--- a/docs/faq.md
+++ b/docs/faq.md
@@ -1,21 +1,21 @@
 # 🙋 Frequently Asked Questions
 
+## What are these numbers in front of staff replies in modmail threads?
+Each staff reply gets an internal number. This number can be used with
+`!edit`, `!delete`, `!message` and potentially other commands in the future.
+
 ## In a [single-server setup](setup.md#single-server-setup), how do I hide modmails from regular users?
 1. Create a private category for modmail threads that only your server staff and the bot can see and set the option
 `categoryAutomation.newThread = 1234` (replace `1234` with the ID of the category)
 2. Set the `inboxServerPermission` option to limit who can use bot commands.
    [Click here for more information.](configuration.md#inboxserverpermission)
 
-## My logs and/or attachments aren't loading!
-Since logs and attachments are both stored and sent directly from the machine running the bot, you'll need to make sure
+## My logs aren't loading!
+Since logs are stored and sent directly from the machine running the bot, you'll need to make sure
 that the machine doesn't have a firewall blocking the bot and has the appropriate port forwardings set up.
 [You can find more information and instructions for port forwarding here.](https://portforward.com/) 
 By default, the bot uses the port **8890**.
 
-## I don't want attachments saved on my computer
-As an alternative to storing modmail attachments on the machine running the bot, they can be stored in a special Discord
-channel instead. Create a new text channel and then set the options `attachmentStorage = discord` and
-`attachmentStorageChannelId = 1234` (replace `1234` with the ID of the new channel).
 
 ## I want to categorize my modmail threads in multiple categories
 Set `allowMove = on` to allow your staff to move threads to other categories with `!move`