diff --git a/docs/updating.md b/docs/updating.md
index 95c81c7..52353ff 100644
--- a/docs/updating.md
+++ b/docs/updating.md
@@ -13,6 +13,7 @@
 4. Extract the new version's files over the old files
 5. Read the [CHANGELOG](https://github.com/Dragory/modmailbot/blob/master/CHANGELOG.md) to see if there are any config changes you have to make
     * Especially note changes to supported Node.js versions!
+    * If you're updating from a version prior to v3.0.0, make sure to enable the **Server Members** intent on the bot's Discord Developer Portal page ([Image](https://raw.githubusercontent.com/Dragory/modmailbot/master/docs/server-members-intent-2.png))
 6. Start the bot:
     * If you're using `start.bat` to run the bot, just run it again
     * If you're running the bot via command line, first run `npm ci` and then start the bot again