diff --git a/src/api/comm.libraryofcode.org/routes/report.ts b/src/api/comm.libraryofcode.org/routes/report.ts
index 1a0c5ef..284d725 100644
--- a/src/api/comm.libraryofcode.org/routes/report.ts
+++ b/src/api/comm.libraryofcode.org/routes/report.ts
@@ -1,3 +1,4 @@
+/* eslint-disable no-continue */
 import { TextChannel } from 'eris';
 import { Route, Server, RichEmbed } from '../../../class';
 
@@ -23,6 +24,15 @@ export default class Report extends Route {
         if (!member) return res.status(401).json({ code: this.constants.codes.UNAUTHORIZED, message: this.constants.messages.UNAUTHORIZED });
 
         if (member.locked) return res.status(403).json({ code: this.constants.codes.PERMISSION_DENIED, message: this.constants.messages.PERMISSION_DENIED });
+        if (merchant.type !== 1) return res.status(403).json({ code: this.constants.codes.PERMISSION_DENIED, message: this.constants.messages.PERMISSION_DENIED });
+
+        const set = [];
+        const accounts = await this.server.client.db.Score.find().lean().exec();
+        for (const sc of accounts) {
+          if (sc.total < 200) { continue; }
+          if (sc.total > 800) { set.push(800); continue; }
+          set.push(sc.total);
+        }
 
         let totalScore: number;
         let activityScore: number;
@@ -87,6 +97,7 @@ export default class Report extends Route {
           code: this.constants.codes.SUCCESS,
           message: {
             userID: member.userID,
+            percentile: Math.round(this.server.client.util.percentile(set, member.total)),
             totalScore,
             activityScore,
             roleScore,
@@ -102,6 +113,87 @@ export default class Report extends Route {
       }
     });
 
+    this.router.post('/v2/soft', async (req, res) => {
+      try {
+        if (!req.headers.authorization) return res.status(401).json({ code: this.constants.codes.UNAUTHORIZED, message: this.constants.messages.UNAUTHORIZED });
+        if (!req.body.userID) return res.status(400).json({ code: this.constants.codes.CLIENT_ERROR, message: this.constants.messages.CLIENT_ERROR });
+
+        const merchant = await this.server.client.db.Merchant.findOne({ key: req.headers.authorization }).lean().exec();
+        if (!merchant) return res.status(401).json({ code: this.constants.codes.UNAUTHORIZED, message: this.constants.messages.UNAUTHORIZED });
+
+        const member = await this.server.client.db.Score.findOne({ userID: req.body.userID }).lean().exec();
+        if (!member) return res.status(401).json({ code: this.constants.codes.UNAUTHORIZED, message: this.constants.messages.UNAUTHORIZED });
+
+        let totalScore: number;
+
+        if (member.total < 200) totalScore = 0;
+        else if (member.total > 800) totalScore = 800;
+        else totalScore = Math.round(member.total);
+
+        await this.server.client.db.Merchant.updateOne({ key: req.headers.authorization }, { $addToSet: { pulls: { type: 1, reason: 'N/A', date: new Date() } } });
+        await this.server.client.db.Score.updateOne({ userID: member.userID }, { $addToSet: { softInquiries: { name: merchant.name, date: new Date() } } });
+        const embed = new RichEmbed();
+        embed.setTitle('Inquiry Notification');
+        embed.setColor('#00FFFF');
+        const mem = this.server.client.util.resolveMember(member.userID, this.server.client.guilds.get(this.server.client.config.guildID));
+        embed.addField('Member', `${mem.user.username}#${mem.user.discriminator} | <@${member.userID}>`, true);
+        embed.addField('Type', 'SOFT', true);
+        embed.addField('Department/Service', merchant.name.toUpperCase(), true);
+        embed.setTimestamp();
+        embed.setFooter(this.server.client.user.username, this.server.client.user.avatarURL);
+        const chan = <TextChannel> this.server.client.guilds.get(this.server.client.config.guildID).channels.get('611584771356622849');
+        chan.createMessage({ embed }).catch(() => {});
+
+        if (!merchant.privileged) {
+          return res.status(200).json({
+            code: this.constants.codes.SUCCESS,
+            message: {
+              userID: member.userID,
+              totalScore,
+            },
+          });
+        }
+        let activityScore: number;
+        const moderationScore = Math.round(member.moderation);
+        let roleScore: number;
+        let cloudServicesScore: number;
+        const otherScore = Math.round(member.other);
+        let miscScore: number;
+
+        if (member.activity < 10) activityScore = 0;
+        else if (member.activity > Math.floor((Math.log1p(3000 + 300 + 200 + 100) * 12))) activityScore = Math.floor((Math.log1p(3000 + 300 + 200 + 100) * 12));
+        else activityScore = Math.round(member.activity);
+
+        if (member.roles <= 0) roleScore = 0;
+        else if (member.roles > 54) roleScore = 54;
+        else roleScore = Math.round(member.roles);
+
+        if (member.staff <= 0) miscScore = 0;
+        else miscScore = Math.round(member.staff);
+
+        if (member.cloudServices === 0) cloudServicesScore = 0;
+        else if (member.cloudServices > 10) cloudServicesScore = 10;
+        else cloudServicesScore = Math.round(member.cloudServices);
+
+
+        return res.status(200).json({
+          code: this.constants.codes.SUCCESS,
+          message: {
+            userID: member.userID,
+            totalScore,
+            activityScore,
+            moderationScore,
+            roleScore,
+            cloudServicesScore,
+            otherScore,
+            miscScore,
+          },
+        });
+      } catch (err) {
+        return this.handleError(err, res);
+      }
+    });
+
     this.router.post('/soft', async (req, res) => {
       try {
         if (!req.headers.authorization) return res.status(401).json({ code: this.constants.codes.UNAUTHORIZED, message: this.constants.messages.UNAUTHORIZED });
@@ -133,11 +225,49 @@ export default class Report extends Route {
         const chan = <TextChannel> this.server.client.guilds.get(this.server.client.config.guildID).channels.get('611584771356622849');
         chan.createMessage({ embed }).catch(() => {});
 
+        if (!merchant.privileged) {
+          return res.status(200).json({
+            code: this.constants.codes.SUCCESS,
+            message: {
+              userID: member.userID,
+              totalScore,
+            },
+          });
+        }
+        let activityScore: number;
+        const moderationScore = Math.round(member.moderation);
+        let roleScore: number;
+        let cloudServicesScore: number;
+        const otherScore = Math.round(member.other);
+        let miscScore: number;
+
+        if (member.activity < 10) activityScore = 0;
+        else if (member.activity > Math.floor((Math.log1p(3000 + 300 + 200 + 100) * 12))) activityScore = Math.floor((Math.log1p(3000 + 300 + 200 + 100) * 12));
+        else activityScore = Math.round(member.activity);
+
+        if (member.roles <= 0) roleScore = 0;
+        else if (member.roles > 54) roleScore = 54;
+        else roleScore = Math.round(member.roles);
+
+        if (member.staff <= 0) miscScore = 0;
+        else miscScore = Math.round(member.staff);
+
+        if (member.cloudServices === 0) cloudServicesScore = 0;
+        else if (member.cloudServices > 10) cloudServicesScore = 10;
+        else cloudServicesScore = Math.round(member.cloudServices);
+
+
         return res.status(200).json({
           code: this.constants.codes.SUCCESS,
           message: {
             userID: member.userID,
             totalScore,
+            activityScore,
+            moderationScore,
+            roleScore,
+            cloudServicesScore,
+            otherScore,
+            miscScore,
           },
         });
       } catch (err) {
diff --git a/src/commands/addmerchant.ts b/src/commands/addmerchant.ts
index d41451f..f07a253 100644
--- a/src/commands/addmerchant.ts
+++ b/src/commands/addmerchant.ts
@@ -7,7 +7,7 @@ export default class AddMerchant extends Command {
     super(client);
     this.name = 'addmerchant';
     this.description = 'Creates a new merchant.';
-    this.usage = `${this.client.config.prefix}addmerchant <merchant name>`;
+    this.usage = `${this.client.config.prefix}addmerchant <privileged: 1 for yes | 0 for no> <type: 0 for only soft | 1 for soft and hard> <merchant name>`;
     this.aliases = ['am'];
     this.permissions = 6;
     this.guildOnly = true;
@@ -16,14 +16,16 @@ export default class AddMerchant extends Command {
 
   public async run(message: Message, args: string[]) {
     try {
-      if (!args[0]) return this.client.commands.get('help').run(message, [this.name]);
+      if (!args[1]) return this.client.commands.get('help').run(message, [this.name]);
+      if ((Number(args[0]) !== 0) && (Number(args[0]) !== 1)) return this.error(message.channel, 'Invalid permissions.');
       const key = randomBytes(20).toString('hex');
       const merchant = await (new this.client.db.Merchant({
-        name: args.join(' '),
+        name: args.slice(2).join(' '),
+        privileged: Number(args[0]),
         key,
         pulls: [],
       })).save();
-      return this.success(message.channel, `Created merchant (${merchant._id}). \`${args.join(' ')}\`\n\n\`${key}\``);
+      return this.success(message.channel, `Created merchant (${merchant._id}). \`${args.slice(2).join(' ')}\`\n\n\`${key}\``);
     } catch (err) {
       return this.client.util.handleError(err, message, this);
     }
diff --git a/src/models/Merchant.ts b/src/models/Merchant.ts
index 6c26d9b..c78274a 100644
--- a/src/models/Merchant.ts
+++ b/src/models/Merchant.ts
@@ -3,17 +3,21 @@ import { Document, Schema, model } from 'mongoose';
 export interface MerchantInterface extends Document {
   name: string,
   key: string,
+  privileged: boolean,
   /**
    * type
-   * - 0: hard
-   * - 1: soft
+   * - 0: soft
+   * - 1: hard
    */
+  type: 0 | 1;
   pulls: [{ type: 0 | 1, reason: string, date: Date }],
 }
 
 const Merchant: Schema = new Schema({
   name: String,
   key: String,
+  privileged: Boolean,
+  type: Number,
   pulls: Array,
 });