diff --git a/src/class/Util.ts b/src/class/Util.ts
index d4e7ddb..5309f3a 100644
--- a/src/class/Util.ts
+++ b/src/class/Util.ts
@@ -311,6 +311,15 @@ export default class Util {
     return Promise.resolve(log);
   }
 
+  public async getTechnicianFullName(tech: User) {
+    if (!tech) throw new Error('\'tech\' is undefined.');
+
+    const req = await axios.get('https://loc.sh/int/directory');
+    const find = req.data.find((mem) => mem.userID === tech.id);
+    if (tech.id === this.client.user.id) return 'SYSTEM';
+    return `${tech.username}, ${find.pn.join(', ')} (<@${tech.id}>)`;
+  }
+
   public parseCertificate(pem: string) {
     return axios.post<Certificate>('https://certapi.libraryofcode.org/parse', pem)
       .then((response) => response.data);
diff --git a/src/commands/tier.ts b/src/commands/tier.ts
index b9f99dc..068dd83 100644
--- a/src/commands/tier.ts
+++ b/src/commands/tier.ts
@@ -32,7 +32,7 @@ export default class Tier extends Command {
       embed.setTitle('Cloud Account | Tier Change');
       embed.setColor('#0099ff');
       embed.addField('User', `${account.username} | <@${account.userID}>`, true);
-      embed.addField('Technician', message.author.toString(), true);
+      embed.addField('Technician', await this.client.util.getTechnicianFullName(message.author), true);
       embed.addField('Old Tier -> New Tier', `${account.tier} -> ${args[1]}`, true);
       embed.setFooter(this.client.user.username, this.client.user.avatarURL());
       embed.setTimestamp();